Certificates
It’s important to understand that Compassly itself is not a certifying body, it’s a platform to allow others to certify competencies.
The content within Compassly is written by author organisations and actual competence is assessed by staff employed by organisations using Compassly. Ultimately any certificate is only as good as the organisation issuing it, the processes they use to assess competency and their staff carrying out the assessments. The certificates present this information, to help you use your judgement on the validity and applicability of any competencies certified in the system.
The certificate is also not designed to show the detailed steps that have been carried out to assess a competency. This further information is available for users of the app - if you wish to see this information, ask the user to show you the competency in their My Passport section of the app.
Any PDF or paper copy of the certificate will show, at the bottom, the date that this copy was issued by the system and this should be checked to see how recent the certificate is. The live version can always be checked online (see below).
The content within Compassly is written by author organisations and actual competence is assessed by staff employed by organisations using Compassly. Ultimately any certificate is only as good as the organisation issuing it, the processes they use to assess competency and their staff carrying out the assessments. The certificates present this information, to help you use your judgement on the validity and applicability of any competencies certified in the system.
The certificate is also not designed to show the detailed steps that have been carried out to assess a competency. This further information is available for users of the app - if you wish to see this information, ask the user to show you the competency in their My Passport section of the app.
Any PDF or paper copy of the certificate will show, at the bottom, the date that this copy was issued by the system and this should be checked to see how recent the certificate is. The live version can always be checked online (see below).
How come there are multiple organisations and assessors on there?
It’s important to understand that Compassly itself is not a certifying body, it’s a platform to allow others to certify competencies.
The content within Compassly is written by author organisations and actual competence is assessed by staff employed by organisations using Compassly. Ultimately any certificate is only as good as the organisation issuing it, the processes they use to assess competency and their staff carrying out the assessments. The certificates present this information, to help you use your judgement on the validity and applicability of any competencies certified in the system.
The certificate is also not designed to show the detailed steps that have been carried out to assess a competency. This further information is available for users of the app - if you wish to see this information, ask the user to show you the competency in their My Passport section of the app.
Any PDF or paper copy of the certificate will show, at the bottom, the date that this copy was issued by the system and this should be checked to see how recent the certificate is. The live version can always be checked online (see below).
The content within Compassly is written by author organisations and actual competence is assessed by staff employed by organisations using Compassly. Ultimately any certificate is only as good as the organisation issuing it, the processes they use to assess competency and their staff carrying out the assessments. The certificates present this information, to help you use your judgement on the validity and applicability of any competencies certified in the system.
The certificate is also not designed to show the detailed steps that have been carried out to assess a competency. This further information is available for users of the app - if you wish to see this information, ask the user to show you the competency in their My Passport section of the app.
Any PDF or paper copy of the certificate will show, at the bottom, the date that this copy was issued by the system and this should be checked to see how recent the certificate is. The live version can always be checked online (see below).
What do the start and end dates mean?
The completed date is when all assessment criteria for this competency were successfully met and the competency was signed-off as complete
.The start date is when the competency was first added to this person’s portfolio of competencies (which may not be when they actively started working on the competency). The competencies in Compassly can be updated by the authors of the competency library, and when an update is published that may lead to a user re-starting on the latest version. In that scenario, the “Started on” date will be that of the latest version they worked on.
Competencies in Compassly can have optional expiry dates set by the competency author. The certificate will show the next expiry date (”Expires on”) and when the competency was last renewed, if applicable (”Last renewed on”). Competency expiry is optional for competency authors and some competencies will be set to never expire.
.The start date is when the competency was first added to this person’s portfolio of competencies (which may not be when they actively started working on the competency). The competencies in Compassly can be updated by the authors of the competency library, and when an update is published that may lead to a user re-starting on the latest version. In that scenario, the “Started on” date will be that of the latest version they worked on.
Competencies in Compassly can have optional expiry dates set by the competency author. The certificate will show the next expiry date (”Expires on”) and when the competency was last renewed, if applicable (”Last renewed on”). Competency expiry is optional for competency authors and some competencies will be set to never expire.
Can a certificate be invalidated?
Yes. There are two main ways in which a competency certificate can be invalidated after it is issued:
- An event, such as a clinical incident, leads an organisation to no longer deem a person competent in a competency. In this case they can invalidate the competency on Compassly
- An individual can themselves request a competency be invalidated, for example if they feel the competency has lapsed and they are no longer competentIf a competency has been invalidated on Compassly then this will be reflected in the live certificate (see below), and it will remain invalid until re-proven.
Note that this is separate from an expired competency (above) - expired competencies can still be renewed through the standard renewal approach.
- An event, such as a clinical incident, leads an organisation to no longer deem a person competent in a competency. In this case they can invalidate the competency on Compassly
- An individual can themselves request a competency be invalidated, for example if they feel the competency has lapsed and they are no longer competentIf a competency has been invalidated on Compassly then this will be reflected in the live certificate (see below), and it will remain invalid until re-proven.
Note that this is separate from an expired competency (above) - expired competencies can still be renewed through the standard renewal approach.
How do I know it’s genuine and up-to-date?
Whilst it is unlikely that anyone would fully fake a Compassly competency certificate (and we have deliberately designed them to make this more challenging), it is not impossible. The reality is, someone skilled with digital tools like Photoshop will be able to fake almost any document or certificate.
However, they would not be able to fake the online validation.
In the top-right of every certificate issued on Compassly is a unique alphanumeric link. You can quickly scan this with a QR code reader, you can click on the link, or directly type it into your web browser - and this link can be shared with others for them to be able to instantly access the live version.
You don’t need to be a registered user of Compassly to see the live certificate, they are available to anyone with the link. There are more than 2 billion combinations, so there’s a far better chance of winning the lottery than guessing any other certificate link.
This online version is generated each time it’s requested from the live, up-to-date version on Compassly. This gives you the true latest version of the certificate for full validation, including any expiry or invalidation.
However, they would not be able to fake the online validation.
In the top-right of every certificate issued on Compassly is a unique alphanumeric link. You can quickly scan this with a QR code reader, you can click on the link, or directly type it into your web browser - and this link can be shared with others for them to be able to instantly access the live version.
You don’t need to be a registered user of Compassly to see the live certificate, they are available to anyone with the link. There are more than 2 billion combinations, so there’s a far better chance of winning the lottery than guessing any other certificate link.
This online version is generated each time it’s requested from the live, up-to-date version on Compassly. This gives you the true latest version of the certificate for full validation, including any expiry or invalidation.
Can this online version be faked?
Only by creating a fake version of the online certificate. But even if they were to attempt this then it would have to point to a website other than compassly.com, so it is important to check that you are being taken to app.compassly.com on your browser:
With each layer of security we have added it becomes more and more unlikely that anyone could fake it, or that it would be worth investing the significant time and effort to do so. Compassly certificates, properly validated online, can give you an extremely high level of assurance that the certificate is genuine.
With each layer of security we have added it becomes more and more unlikely that anyone could fake it, or that it would be worth investing the significant time and effort to do so. Compassly certificates, properly validated online, can give you an extremely high level of assurance that the certificate is genuine.
